Frequently asked questions

IPTV Stream is an internet-based television service that delivers 23,000+ live channels over your existing broadband connection. It works on Smart TVs, Fire Sticks, phones, tablets, computers, and set-top boxes. Think of it as cable TV delivered over the internet, without the cable company contract.

You enter your name and email. No credit card. Within 60 seconds you receive login credentials by email. You get 24 hours of full, unrestricted access to every channel and feature. After 24 hours, the account simply stops working. No charges, no follow-up emails, no "forgot to cancel" traps. Start your free trial now.

Samsung, LG, Sony, TCL, and Hisense Smart TVs. Amazon Fire TV Stick (all models). iPhone and iPad (iOS 15+). Android phones, tablets, and TV boxes (Android 9+). Mac and Windows computers. MAG boxes (322/420/424/425). Enigma2 receivers. Basically, if it has a screen and internet, it probably works.

You need at least 10 Mbps for HD and 25 Mbps for 4K. Most broadband connections handle this fine. A small number of ISPs (particularly in the UK and Middle East) throttle IPTV traffic. Our routing masks streams as regular HTTPS, which usually bypasses this. If it doesn't, our support team sets you up with a VPN config in under 5 minutes.

Everything that broadcasts: Premier League, Champions League, La Liga, Serie A, Bundesliga, NFL (including RedZone and Sunday Ticket), NBA, MLB, NHL, UFC, F1, MotoGP, boxing, cricket, rugby, tennis, and more. Plus beIN Sports, DAZN, ESPN, Sky Sports, and BT Sport feeds where rights permit.

Every plan includes at least 1 simultaneous connection. You can upgrade to 2-5 connections at checkout. Install the app on unlimited devices. Only the number of concurrent streams is limited.

No. Plans range from 1 month to 12 months, but there's no auto-renewal trap. You pay upfront for your chosen duration. When it expires, it expires. Cancel anytime from your account in two clicks.

Our anti-freeze routing uses regional edge servers that scale with viewer count. During peak events (Premier League Saturdays, NFL Sundays), our infrastructure adds capacity automatically. Most buffering complaints in the IPTV industry come from resellers sharing overloaded servers. We run our own edge network.

We are a technology provider. We license streaming infrastructure and EPG data. The legality of IPTV depends on the content accessed and laws in your jurisdiction. We do not host or curate content. You are responsible for ensuring compliance with your local laws.

Live chat is available 24/7 on every page (bottom-right corner). Average first reply: 47 seconds. Real humans, not bots. You can also email help@catchontv1.email.

Within 24 hours of purchase: full refund, no questions. 24-72 hours: case-by-case for technical issues. After 72 hours: no refund. This is why we recommend using the free trial first. See our refund policy for details.

Usually no. Our routing handles most ISP restrictions. If your ISP specifically blocks IPTV traffic and our default routing doesn't work, our support team provides a free VPN configuration. Most customers never need it.